Part of our guide to Best AI workspace for business in 2026: the landscape compared
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Short verdict, as of November 2026: Macro is the stronger choice if you want to replace Slack, Notion, Superhuman and a CRM with one fast, keyboard-first workspace, your team is on Gmail or Google Workspace, and you value open source. Fulcrum Cortex is the stronger choice if you are an Australian owner-operator who wants admin, research, phone calls and software changes done for you, approved from your phone, without moving your team into a new app.
Both are serious products and they overlap less than the search results suggest. This page is part of our wider comparison of AI workspaces and agent platforms. Everything we say about Macro comes from its own public pages, linked below, read in November 2026. If something has changed since, Macro's site is the authority.
What Macro is, according to its own pages
Macro describes itself as "the unified workspace for your company": email, chat, tasks, docs, agents and CRM in one tab, with team-level memory for agents. Its homepage lists calendar, booking links, recordings, file storage, sheets, databases, diagrams and coding agents as well, and claims you can "replace 27+ apps". The headline facts:
- Email. Macro Mail is an email client, not an email server. Its email FAQ says it supports Gmail and Google Workspace accounts; its pricing FAQ says Outlook and custom IMAP/SMTP are popular requests and "coming soon".
- Chat, docs and tasks. Channels with an inbox model, collaborative documents built on CRDTs with live agent edits and offline sync, and Linear-inspired tasks that can be assigned to people or agents. Tasks link to GitHub pull requests.
- Calls. Calls from channels, DMs or meeting links, with recording and transcription on paid plans; guests can join meeting links in a browser, according to its calls page.
- CRM. A CRM that creates companies and contacts from your team's connected email, enriches them from public company data, and lets agents update stages, owners and next steps; see its CRM page.
- Agents. Hosted agents that use your workspace context, plus "bring your own agent": Claude Code, OpenCode and others can connect, and Macro exposes an MCP server so tools like Claude, ChatGPT and Cursor can work with your workspace; see Macro Agents. Email replies are drafted for you to review before sending.
- Open source. Macro says it is fully open source and moved from BSL to AGPLv3 on 31 May 2026. Self-hosting is possible under the AGPL, though the hosted version is its focus; the hosted version runs on AWS.
- Security and funding. Its pages display ISO 27001, SOC 2 and CASA Tier 2 badges, and the pricing FAQ says it maintains a SOC 2 Type II audit and has raised about US$30M led by a16z.
Macro is also candid about its gaps. In its own Macro vs Notion comparison, the founder writes that "there are still a couple things Macro lacks compared to competitors", and the comparison table rates Macro's databases and custom views as "Basic", its template ecosystem as "Limited" and its third-party integrations as "Growing". That is worth knowing if your team depends on heavy Notion databases or a long list of integrations.
Macro pricing, as of November 2026
Macro's pricing page lists three plans, in US dollars, per seat per month:
| Plan | Price | Notable inclusions |
|---|---|---|
| Free | US$0 per seat | Limited AI usage, Gemini Flash only, up to 2 connected email accounts, 5 GB storage, "Sent with Macro" footer |
| Pro | US$40 per seat, 30 days free | Standard AI usage, all models, unlimited email accounts, 100 GB storage, calls with recording and transcription |
| Max | US$200 per seat | 10× Pro usage, 1 TB storage, team-level memory for agents, priority support |
The FAQ adds that team subscriptions need a paid seat for every member. For a five-person team on Pro, that is 5 × US$40 = US$200 a month before tax, billed in US dollars, so the Australian-dollar cost moves with the exchange rate.
What Fulcrum Cortex is
Fulcrum Cortex calls itself the AI execution layer for business. Instead of a new workspace, you get specialist AI agents that do admin, research and software work using your existing email, files and CRM. You direct them from Telegram, WhatsApp, Slack or Discord through Channels, including by voice note, photo, document or phone video. Fulcrum Sessions plans each request, splits it into agent tasks and human hand-offs, and reports back in the same thread. The pieces:
- Fulcrum CRM, an agent-native CRM where agents write contacts, deals, notes and next actions as they work.
- Fulcrum Lyre, AI voice for inbound and outbound phone calls plus SMS on Australian infrastructure, designed around ACMA calling windows, Do Not Call Register washing and recording consent. See Lyre.
- Fulcrum Code, a coding agent that builds apps, automations and integrations from a chat request, deploys and reports back.
- Approval-first. Agents draft emails and SMS; you approve before anything goes out.
- Integrations listed on the site include Google Workspace, Microsoft 365, Zoho Workplace, Fulcrum Mail, Salesforce, HubSpot, Zoho, Xero, MYOB, GitHub and GitLab.
- Ownership and models. 100% Australian owned, with sovereign AI models available from SCX.ai.
- Pricing in AUD plus GST, monthly, cancel anytime: Starter A$30, Small A$169, Growing A$358, plus an optional human-in-the-loop add-on with real people. Details on the pricing page.
Fulcrum Cortex vs Macro, side by side
| Macro | Fulcrum Cortex | |
|---|---|---|
| Core idea | One workspace that replaces your apps | AI agents that do the work in the apps you keep |
| Where you work | Macro's own app, including an iOS app | Telegram, WhatsApp, Slack or Discord |
| Own email client on Gmail and Google Workspace; Outlook listed as coming soon | Agents work in your Google Workspace, Microsoft 365 or Zoho mailbox | |
| Team chat | Built-in channels and DMs | Your existing chat app |
| Docs and tasks | Built-in CRDT docs, sheets, databases, tasks | Work lands in your files and systems; tasks tracked in the thread |
| CRM | Built in, created from email, updated by agents | Fulcrum CRM, written by agents; integrates with HubSpot, Salesforce and Zoho |
| Meetings and calls | Recorded, transcribed in-app calls and meeting links | Phone calls and SMS to customers through Lyre, logged to CRM |
| Phone numbers and SMS | Not described on the pages we reviewed | Australian SIP and SMS, designed around ACMA rules |
| Agents | Hosted agents with workspace context; bring Claude Code and others; MCP server | Specialist agents planned and coordinated by Fulcrum Sessions |
| Approvals | Review email drafts before sending; connected clients use their own controls | Every outward email, SMS or release waits for your OK |
| Software work | Coding agents in channels, linked to GitHub pull requests | Fulcrum Code builds, deploys and reports back from chat |
| Open source | Yes, AGPLv3; self-hostable | No |
| Pricing | Free; Pro US$40/seat; Max US$200/seat (USD) | A$30, A$169, A$358 per month plus GST |
| Human help | Priority support on Max | Optional human-in-the-loop hours from A$88/h in the 20-hour pack |
Where Macro is the better choice
We would recommend Macro over Cortex in these situations, and mean it:
- You want to consolidate your team's tools into one app. If the pain is switching between Slack, Notion, Superhuman, Linear and a CRM, Macro is designed precisely for that, and Cortex isn't.
- Your team is software-heavy. Coding agents in channels, tasks tied to GitHub pull requests and an MCP server for your own agents suit product and engineering teams well.
- Open source matters to you. AGPLv3 code you can read, audit and self-host is a real advantage for some organisations. Cortex is not open source.
- You live in Gmail. Macro Mail is built around Gmail and Google Workspace and is designed for keyboard-first speed.
- You want a free tier to trial with. Macro's free plan lets a team try the workspace without paying.
- Real-time collaborative documents are central to how your team works.
Where Fulcrum Cortex is the better choice
- You don't want to move your team into a new workspace. Cortex works from the chat app and mailbox you already use, which suits owner-operators and teams who won't adopt another app.
- Your customers expect phone calls and texts. Lyre handles inbound and outbound calls and SMS in Australia, with outcomes logged to the CRM and recapped in your chat. If your business runs on the phone, this is the biggest difference.
- You use Microsoft 365 or Zoho. Cortex lists both among its integrations; Macro's pricing FAQ says Outlook support is still coming.
- You want work done, not a better place to do it. Receipting payments, reconciling trust accounts, NDIS invoice prep, prospect research, proposal pages: Cortex agents prepare the work and you approve it.
- You prefer AUD billing and Australian ownership. Cortex prices in AUD plus GST and is 100% Australian owned, with sovereign models available from SCX.ai.
- You want people as well as agents. The human-in-the-loop add-on puts real reviewers alongside the agents.
I asked Evie, my Fulcrum Cortex agent, for Australian independent hotels targeting Japanese travellers. That same day, I had 29 companies in Excel. Each had its HQ, size, evidence of Japanese-market activity and a rating of how dated its booking system was.
Individual results vary. That kind of request is the clearest illustration of the difference: in a workspace, you would research those hotels with an agent's help; with an execution layer, the research is delegated and comes back finished for review.
Can you use both?
Yes, because they sit at different layers. A team could run its internal email, chat and docs in Macro and still delegate customer calls, SMS follow-ups and back-office admin to agents elsewhere. Before you assume the two will exchange data, check the specific integration you need: Macro publishes an MCP server and its own agent connections, and Cortex publishes its own integration list on the integrations page. We don't claim a direct Macro integration.
If you are mostly comparing Macro with a CRM, our HubSpot alternative guide covers that decision. If the appeal of Macro for you is fewer subscriptions, read our honest SaaS consolidation maths first. And if you are looking at agents that operate websites for you, see our Grok Bot alternative comparison.
A two-week test to decide
- Write down the five jobs that cost you the most time each week.
- Mark each one: is the problem where the work happens (scattered tools) or who does it (nobody has time)?
- If most are "where", trial Macro's free or Pro plan with your team for two weeks.
- If most are "who", trial Cortex on those same five jobs and approve the drafts from your phone.
- Score both on hours saved (including review), errors that reached a customer, and whether your team actually used it.
If your answers lean towards "who does the work", the Fulcrum Cortex platform shows how agents, approvals and channels fit together, and plans are on the pricing page.
Frequently asked questions
What is Macro (macro.com)?
Macro is an open-source unified workspace that combines an email client, team chat, documents, tasks, calls, a CRM and AI agents in one app. As of November 2026 it is licensed under AGPLv3 and offers Free, Pro (US$40 per seat per month) and Max (US$200 per seat per month) plans.
Is Macro free?
Macro has a free plan with limited AI usage, Gemini Flash only, up to two connected email accounts and 5 GB of storage. Calls, recording and transcription are on paid plans, according to its pricing page.
Does Macro work with Outlook?
As of November 2026, Macro's email FAQ says it supports Gmail and Google Workspace, and its pricing FAQ lists Outlook and custom IMAP/SMTP as coming soon. Check Macro's site for current status.
What is the best Macro alternative for Australian businesses?
It depends on the job. For another all-in-one workspace, Notion is the obvious comparison. If you want AI agents to do admin, research and phone work in your existing tools, with AUD pricing and Australian calls and SMS, Fulcrum Cortex is built for that.
Can Macro make phone calls to customers?
Macro's calls feature covers recorded and transcribed calls inside the app and through meeting links. We did not find phone-number calling or SMS described on its public pages in November 2026.
Sources
- Macro — The unified workspace for your company · Macro
- Pricing — Macro · Macro
- Macro Mail — The AI Email Client · Macro
- Macro Agents · Macro
- Macro CRM — The Self-Building CRM · Macro
- Macro Calls · Macro
- Macro vs Notion — The Open-Source Notion Alternative · Macro
General information only, not legal, financial or professional advice. Check the source for your circumstances.



